Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Ketamine Sourcing website and any scheduling, intake, or communication tools we provide (together, the "Service"). By using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

2. Description of Service

Ketamine Sourcing operates as a licensed medical practice that connects patients with independently licensed clinicians for evaluation and, where clinically appropriate, ketamine-assisted therapy. We are not a pharmacy or online dispensary, and we do not ship medication to patients for self-administration.

All treatment decisions — including whether ketamine-assisted therapy is appropriate for you — are made solely by your treating clinician, based on independent medical judgment. Nothing on this website is a guarantee of eligibility, treatment, or outcome.

3. Eligibility

To use the Service, you must:

4. Not for Emergencies

The Service is not intended for medical or psychiatric emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. If you or someone you know is in crisis or having thoughts of suicide, call or text the 988 Suicide & Crisis Lifeline, available 24/7.

5. Medical Disclaimer

Content on this website is provided for general informational purposes and does not constitute medical advice. It is not a substitute for a one-on-one relationship with a qualified healthcare provider and is not intended as a diagnosis or treatment recommendation. Only a licensed clinician who has evaluated you directly can determine whether ketamine-assisted therapy is appropriate for your situation.

Ketamine-assisted therapy is not risk-free and is not guaranteed to work for every patient. Your treating clinician will review potential risks, benefits, and alternatives with you before any treatment begins.

6. Scheduling, Payment & Cancellations

Treatment pricing will be communicated to you directly and may be updated from time to time. Where insurance coverage applies, we will verify your benefits and disclose any expected out-of-pocket costs before you commit to a treatment plan.

Cancellations made with less than 24 hours' notice, or missed appointments, may be subject to a cancellation fee, which will be disclosed to you at the time of booking.

7. Prohibited Conduct

When using the Service, you agree not to:

We reserve the right to refuse or discontinue service to anyone who violates these Terms or whose treatment, in a clinician's judgment, is not clinically appropriate or safe to continue.

8. Intellectual Property

All text, graphics, logos, and other content on this website are the property of Ketamine Sourcing or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute this content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Ketamine Sourcing and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Nothing in these Terms limits liability for gross negligence, willful misconduct, or claims that cannot be limited under applicable law, including claims related to medical malpractice by a treating clinician, which are governed separately by applicable healthcare and malpractice law.

10. Indemnification

You agree to indemnify and hold harmless Ketamine Sourcing, its affiliates, and their respective officers and employees from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Service.

11. Governing Law

These Terms are governed by the laws of the state in which Ketamine Sourcing is headquartered, without regard to conflict-of-law principles, except where superseded by applicable federal or state healthcare regulation.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you directly. Continued use of the Service after changes take effect means you accept the revised Terms.